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What is ILLiad? Why am I here?
ILLiad is software used to request materials from other libraries (Interlibrary Loan) and to request scans of journal articles and book chapters from the ASU Libraries' print collections (Document Delivery).

Contact the Interlibrary Loan unit:
Phone: 480-965-3282
Email: ill@asu.edu
ILL Office Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Interlibrary Loan / Document Delivery Help

How long does it take?
Although most articles arrive within 48 hours, and books arrive within 7 days, there are several factors to consider which may affect how long it takes for you to receive your request:

  • Format (Can the document be sent electronically or does the item have to be shipped?)
  • Availability (How many other libraries have the article or loan requested?)
  • Staff (Are staff available at our partner libraries to process your item?)